Health Navigator Foundation

Association / Organization

Accepts UninsuredMedicaidMedicareNo SSN Required10 Free Services
2333 Buchanan St, San Francisco, CA 94115

Services Offered

Free Services

Health Navigation Program

Assists, guides, counsels, and advises patients through the heart transplant or LVAD implantation process (no medical treatment provided).

FREE
Pill Box Management

Organization and management of patients’ medication in pill boxes.

FREE
Vital Sign Record Logs

Provision of record logs for patients to track their vital signs.

FREE
Social Work Support

Access to social work counseling and resource coordination.

FREE
Post-Discharge Touchpoint Meetings

Scheduled meetings after discharge to review patient status and needs.

FREE
Peer Mentorship Program

Connection with volunteer transplant and LVAD recipients and caregivers for guidance and non-medical advice.

FREE
On-Demand Transportation

Complimentary rides to and from appointments through Lyft Concierge for qualifying patients and caregivers.

FREE
Lodging Assistance

Complimentary lodging or access to deeply discounted hotel rates (including parking) for qualifying patients and caregivers through Pietro Management Company.

FREE
Nutritional Support

Charitable Safeway gift cards provided to patients for healthy, protein-rich meals during recovery.

FREE
Language Interpretation Services

Telephone and video interpretation and written translation services through Globo.

FREE

Discounted Services

Lodging Assistance

Complimentary lodging or access to deeply discounted hotel rates (including parking) for qualifying patients and caregivers through Pietro Management Company.

Complimentary or deeply discounted rates

All Services

Nursing and Caregiving Services

Nursing and 24-hour caregiving support for patients without available family or friends, provided by Compassionate Community Care.

Specialized

Specialties

CardiologyTransplant MedicineLVAD ManagementPatient Navigation for Advanced Organ Failure Therapies

Conditions Treated

  • Heart transplant patients
  • Left Ventricular Assist Device (LVAD) patients
  • Advanced organ failure therapy patients

Requirements

  • new patients accepted
  • Must be a heart transplant or LVAD patient (or their caregiver)
  • Program participation and data‐use consents required
  • Personal identification (first/last name, date of birth, age, address, contact information)
  • Demographic data (primary language, race, ethnicity, gender identity)
  • Medical history (type of advanced procedure, procedure date, medication allergies)
  • Household income and household size information
  • Insurance coverage details

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